For clinics
One system for the desk, the chamber and the counter
If you run chambers with several doctors, repeat patients and courses paid in advance, this is the shape PatientDesk was built around.
A day at your clinic
Not a list of features — the order things actually happen in.
Morning: the desk opens
Today’s sittings are already on screen with every booked patient. The desk sees only its own chamber. Walk-ins are added and take their place in the serial.
Patients arrive
Check-in marks them as arrived and the queue updates. A new patient is registered once, with history and allergies noted; a returning patient is found by phone number.
In the chamber
The doctor sees their own queue, opens the patient’s past visits, writes the prescription, signs it, and prints it on the clinic’s pad. A correction afterwards makes a new version, and the old one is kept.
Back at the counter
The bill is made from the fee and the services given. Payment is recorded in whatever way it came in. If the patient is on a course, one sitting comes off the package instead.
Evening: closing
The counter is closed per cash drawer. The system shows what it expects, the cashier enters what is in the drawer, and the difference is there in black and white. A manager approves it.
End of month
Daily sales and collections, patients and revenue by doctor, which treatments earned what, and where the bookings came from — by chamber or across all of them.
The problems clinic owners bring us
“I cannot tell what the counter really collected.”
Every payment is recorded against a bill and a person, and the day is closed per cash drawer with the difference shown. Once a day is approved it cannot be quietly changed, and cancelling a receipt needs a manager’s approval and a reason.
“Packages are tracked in a notebook.”
A course paid in advance is sold once, and one sitting comes off it at each visit. The patient’s record shows how many are left, so nobody gives away a seventh sitting on a course of six.
“Each chamber keeps its own register.”
All chambers sit in one account. Staff see only the chambers they work in, and you can look at one chamber or all of them.
“Everyone uses the same login.”
Each person gets their own, with permissions set action by action — who may see money, who may cancel a bill, who may write a prescription — and an activity trail nobody can edit afterwards.
“Patient history is in a paper file.”
Past visits, prescriptions, allergies and uploaded reports sit on the patient record, so the doctor is not asking a returning patient what they were given last time.
“Our prescriptions must look like ours.”
Printing uses your letterhead and nothing else. Our name does not appear on your prescription, bill or receipt.
Before you decide
Two things that may matter to you, and one that may rule us out for now.
No medicine safety warnings yet. PatientDesk does not check allergies, interactions or duplicate medicines. If you were hoping the software would catch prescribing mistakes, it does not do that today, and we would rather you heard it from us now.
- Accounts, stock and payroll are not ready. If you need full accounting or stock control on day one, PatientDesk is not enough yet. The clinic side — patients, desk, chamber, billing — is.
- Getting started is not a long project. Your chambers, doctors, sittings, services and fees are set up with you, and your old patient list can be imported with a preview you check first.
- You are talking to the people who build it. We are a small team in Dhaka. When something is wrong, you are not opening a ticket in another country.
Tell us about your clinic
How many chambers, how many doctors, and what the desk struggles with. We will show you the parts that matter — and say so if PatientDesk is not the right fit yet.